Provide oversight and leadership to the teams responsible for licensure of Drug Abuse Treatment and Education Programs (DATEP) and Narcotic Treatment Programs (NTP) throughout the state. Assist in developing, testing, and utilizing the application for licensure from a user management experience. Conduct quality reviews of the work done by the survey team. Participate in various committees relevant to licensure work. Maintain awareness of and track all related surveys and facilities under the DATEP and NTP licensure purview.

Primary Responsibilities:

Supervise, manage, and support a team of surveyors, assisting them in succeeding in their work and professional development.
Be responsible for oversight and quality assurance of survey reports and related products.
Provide appropriate feedback concerning staff performance, including areas of improvement
Develop and maintain thorough understanding of the laws, rules, policies, regulations, manuals, and guidelines relevant to DATEPs and NTPs.
Support facilities with accurate guidance and insight into practical application and interpretation of rules and regulations.
Assist in the routine and ad hoc updates of rules and ensure there is no conflict between the rules, federal guidelines, DBHDD policies and other relevant guiding principals.
Maintain and organize survey and travel schedule for surveyors, ensuring timely reviews that are scheduled based on priority and other relevant factors.
Maintain effective tracking system to provide real time insight into status of the work of the SUD licensure teams
Interpret data from reviews and provide information to relevant stakeholders based on trends or issues identified.
Approve timecards and travel expense reports of the survey team.
Recognize challenges and propose solutions to OIMC leadership to address issues before or as they arise.
Identify and communicate facility challenges and immediate jeopardy situations to Leadership timely.
Streamline processes and ensure work is being conducted in a timely and efficient manner.
Conduct quality oversight to ensure systems and processes are in alignment and of high quality.
Communicate effectively with facilities and other stakeholders, including other DBHDD offices and divisions.
Represent DBHDD professionally during all interactions.
Engage in development, improvements, testing, and routine use of the survey application.
Perform other related duties as assigned.