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Admin Support 2 – 1st Shift – Admissions/Temporary Observation Unit

Savannah, Georgia

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.
Georgia Regional Hospital at Savannah (GRHS) is a state-funded multi-service facility operated by the Department of Behavioral Health and Developmental Disabilities. The hospital provides quality care to mentally ill adults and individuals living with intellectual and developmental disabilities from its 34-county catchment area in Southeast Georgia. GRHS opened in December of 1970 with a design to decentralize mental health services in the state and treat people nearer to theirhomes and families. The hospital provides evaluation and treatment to clients needing care. The hospital’s admitting office is a psychiatric emergency receiving facility open 24 hours a day.
GRHS is seeking candidates for the position of Admin Support 2 -1st shift – Admissions/ Temporary Observation Unit. This position will work 7:00 a.m. – 3:30 p.m.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Job Description
Duties include, but are not limited to:

  • Provides clerical support to the Admissions Unit
  • Assists with the observation / monitoring of adult individuals with mental health issues
  • Registers individuals, obtaining demographic information and obtaining consents and insurance information
  • Demonstrates a working knowledge of computer software
  • Operates multiple-line phone system
  • Learns new software programs
  • Communicates with staff, individuals, and outside customers
  • Works in Avatarand the electronic Behavioral Health Link (BHL) Board for referrals made to GA Regional Hospital at Savannah
  • Obtains vital signs on Adult Mental Health individuals.

Preferred Skills/Qualifications
Preference will be given to candidates who, in addition to meeting the State qualifications, demonstrate some or all the following skills/experience:

  • High school diploma with at least 2 years’ clerical experience
  • Proficient in MS Office Suite
  • Experience working in Outlook emailing and calendaring
  • Extensive internet skills and knowledge
  • Experience with PeopleSoft a plus but not required
  • Experience working in Avatar a plus but not required
  • Ability to work productively in a fast-paced environment
  • Good phone etiquette, message-taking, and time management skills
  • Detail-oriented and excellent follow-through skills.

Benefits
In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewideinitiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.
The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

  • Drug Screening
  • TB Evaluation
  • Annual Influenza*
    *Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.
High school diploma or GED AND Two years of general office or administrative experience.

Counselor listens intently to client during therapy session, taking notes on clipboard.

Be Inspired

Our role as Georgia’s public safety net for those with mental health challenges, substance use disorders, or intellectual and developmental disabilities is a calling. Read testimonials from our DBHDD teammates and be inspired by their service and career growth.

Stability and Balance

I have worked with DBHDD for almost 16 years. It has provided me stability and a good work/home life balance. My husband says I go to work to socialize.

Christie L.
Asst. Social Work Chief

Making a Real Difference

Working here has not only renewed my faith in the healthcare system but has also given me hope for the future of mental healthcare. I am grateful to be part of a team that is dedicated to making a real difference in the lives of others, and I am excited to see the impact that we can continue to make together.

Christopher W.
RN

Rewarding Feeling

The impact you make helps you to appreciate life and grow to become a better person. It is an awesome and rewarding feeling to know that you are serving the community, seeing how it impacts others.

Carolyn T.
Purchase/Procurement Agent

Amazing Community

I am very honored to be part of such an amazing community at DBHDD. My fellow colleagues have always gone above and beyond to provide support, assistance, guidance, and fellowship. I thoroughly am blessed to work with such wonderful, talented, creative, and compassionate people.

Amber K
Occupational Therapist

People Truly Care

Working at DBHDD-West Central Georgia Regional Hospital has a family feel and that people truly care about you and help you achieve the career path you want to go.

Rebecca P.
Executive Administrative Assistant

Supported and Empowered

I enjoy working at DBHDD because employees at every level are invested in improving mental health care throughout the state of Georgia and are committed to providing quality services to the individuals we serve. As an outpatient forensic psychologist, I feel supported and empowered by my supervisors to carry out my job duties.

Danielle S.
Forensic Psychologist
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Benefits that Reward You

At DBHDD, we ensure our team members experience the rewards of their hard work. With state employee benefits that support health, wellness, work/life balance, professional development, and financial well-being, we thrive together.

  • Health and Wellness

    Your physical and mental health is our top priority.

    Insurance Options: Collaborate with our HR professionals to choose the best medical, dental, and vision insurance programs for you and your dependents.

    Mental Health Support: We value your mental health as much as your physical health. Make the most of our employee assistance and wellness incentive programs.

  • Work/Life Balance

    We believe in rejuvenation and flexibility to excel at work.

    Annual and Sick Leave: Earn up to 3 weeks of paid annual leave and 3 weeks of sick leave in your first year.

    Holidays: Enjoy 13 paid holidays each year to celebrate or relax.

    Parental Leave: Connect with your new baby with 3 weeks of parental leave.

    Educational Leave: Take advantage of one paid educational leave day each year to support your learning or development.

  • Financial Well-being

    Financial stability for today and your future.

    Competitive Compensation: DBHDD offers competitive state compensation.

    Retirement Security: Benefit from Georgia State Pension, 401(k), or 457 Plans.

    Education Savings: Save for higher education with the Path2College 529 plan.

    Loan Forgiveness: As a government employee, you may qualify for the Public Service Loan Forgiveness Program to help reduce or eliminate your remaining Direct Loan balance.