Job Summary:
Provides managerial oversight to the Background Check and the Information Integrity Teams. Manages the team that supports the Office of Incident Management and Compliance (OIMC) and the Office of Investigative Services (OIS) regarding quality reviews of data entries in systems, packaging data requests, and monitoring and testing databases used by OIMC and OIS.

Primary Duties & Responsibilities:
• Oversee all daily functions of the Information Integrity and Background Check teams
• Oversee ad hoc internal and external data requests for accuracy, completeness, and timeliness
• Oversee audits of internal tracking mechanisms for OIMC/OIS
• Monitor and assist with managing shared email boxes for Image, Insight, Data, and background checks
• Manage the accounts for Image, Insight, CHRIS, SharePoint, and CheckPT to provide customer service, technical assistance, and troubleshooting
• Troubleshoot any issues and communicate them to applicable database vendors/consultants
• Assist with policy updates
• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited college or university in social services, criminal justice, or a related field.
• Six years professional experience working with a State, Federal, or Local Government Agency interpreting/analyzing information and working to achieve compliance.
• Three years in a supervisory role, preferably related to the current position.
• Proficient in reading, interpreting, and analyzing legal, court terminology, open records requests, data requests, record retention and security.
• Ability to work under the pressure of performing multiple tasks with varying deadlines while maintaining high quality work.
• Demonstrated leadership skills managing high visibility and productivity-based teams
• Exceptional computer skills, including experience with Microsoft applications, especially Excel. Understanding of PowerBI is preferred.
• Excellent written and verbal communication skills.